Profession telecommunications technician

Telecommunications technicians install, test, maintain and troubleshoot telecommunications systems. They repair or replace defective devices and equipment and maintain a safe working environment and a complete inventory of supplies. They also provide user or customer assistance.  

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Personality Type

• Enterprising / Conventional
• Realistic / Conventional
• Realistic / Investigative
• Realistic / Enterprising

Knowledge

• Procurement of ICT network equipment

  The products available from network equipment providers and methods for selecting and procuring the equipment.

• ICT communications protocols

  The system of rules which allow the exchange of information between computers or other devices via computer networks.

• Concepts of telecommunications

  The telecommunication principles, theories, models, equipment and processes such as transfer rate, bandwidth, signal-to-noise ratio, bit error ratio and C/N ratio, as well as the effect of the qualities of the transmission path on the operation and quality of telecommunications.

• Telecommunication trunking

  The method of providing network access to many clients while keeping smaller number of connection components by grouping and sharing connection circuits and frequencies.

• Direct inward dialing

  The telecommunication service that provides a company with a series of telephone numbers for internal use, such as individual telephone numbers for each employee or every workstation. Using Direct Inward Dialing (DID), a company does not need another line for every connection.

Skills

• Solder electronics

  Operate and use soldering tools and soldering iron, which supply high temperatures to melt the solder and to join electronic components.

• Seal wires

  Fasten and insulate electric or communications wires or cables.

• Operate signal generator

  Tend electronic devices or software tone generators that produce digital or analog repeating or non-repeating electronic signals in order to design, test and repair electronic and acoustic equipment.

• Use session border controller

  Manage calls during a given VoIP session and ensure security and quality of service by operating a session border controller (SBC).

• Splice cable

  Join and weave electric and communications cable and trunk lines together.

• Operate private branch exchange

  Handle Private Branch Exchange (PBX), a telecommunication system within an organisation that switches calls between users on local lines. At the same time the system allows all users to share external phone lines.

• Operate electronic measuring instruments

  Tend a wide variety of devices for measuring electronic characteristics of system components, such as optical power meter, fibre power meter, digital power meter and multimeter.

• Upgrade firmware

  Update basic or integrated software included in devices, network components and embedded systems.

• Install low voltage wiring

  Plan, deploy, troubleshoot and test low voltage wiring.

• Use communication equipment

  Set up, test and operate different types of communication equipment such as transmission equipment, digital network equipment, or telecommunications equipment.

• Repair wiring

  Find faults in wires or cables by using specialised equipment and repair these faults depending on type of wiring.

• Operate call distribution system

  Apply assigning methods (mostly used in call centres) to provide clients with the best possible service by connecting them with the most suitable agent.

• Install cable TV services

  Ensure that home or offices are properly wired to receive cable TV.

• Install electronic communication equipment

  Set up and deploy digital and analogue electronic communications. Understand electronic diagrams and equipment specifications.

• Install signal repeaters

  Set up and configure devices which enhance strength of signal of a communication channel to enable proper reception and reproduction in further places.

• Operate digging construction equipment

  Operate and use construction equipment, such as digger derricks, backhoes, track hoes, front-end loaders, trenchers, or cable ploughs.

• Operate two-way radio systems

  Use radios that can receive and transmit sound signals in order to communicate with similar radios on the same frequency such as mobile phones and walkie talkies.

• Operate aerial work platforms

  Tend mechanical devices that allow momentary access to high, usually inaccessible areas. Ensure your own safety and the safety of surrounding people.

• Estimate duration of work

  Produce accurate calculations on time necessary to fulfil future technical tasks based on past and present information and observations or plan the estimated duration of individual tasks in a given project.

• Communicate with customers

  Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.

Optional knowledge and skills

Source: Sisyphus ODB