Profession store detective

Store detectives monitor the activities in the store in order to prevent and detect shoplifting. Once the individual is caught red-handed, they take all the legal measures, including announcing the police.

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Personality Type

• Conventional / Enterprising
• Conventional / Investigative
• Realistic / Enterprising
• Enterprising / Conventional
• Realistic / Conventional

Knowledge

• Surveillance methods

  Surveillance methods used in the gathering of information and intelligence for investigation purposes.

Skills

• Practice vigilance

  Practice vigilance during patrol or other surveillance activities in order to ensure safety and security, to look out for suspicious behaviour or other alarming changes in patterns or activities, and to respond quickly to these changes.

• Detain offenders

  Keep back offenders and trespassers in a certain area.

• Comply with legal regulations

  Ensure you are properly informed of the legal regulations that govern a specific activity and adhere to its rules, policies and laws.

• Interrogate individuals

  Interview individuals in such a manner that they give information that could be of use in an investigation and that they possibly tried to conceal.

• Document security incidents in the store

  Prepare documentation and specific reports of the security threats, observations and incidents, such as shoplifting, that occur in the store, to be used as evidence against the offender, if required.

• Monitor sales area for security reasons

  Observe the behaviour of customers in sales areas, in order to maintain order and security and spot potential risks.

• Monitor surveillance equipment

  Monitor the operation of equipment used in surveillance and gathering of intelligence to ensure it functions properly and to gather the surveillance information detected by it.

• Identify security threats

  Identify security threats during investigations, inspections, or patrols, and perform the necessary actions to minimise or neutralise the threat.

• Liaise with security authorities

  Respond quickly to security incidents and violations by calling the police and keep in touch with other relevant parties involved in the potential prosecution of the offender.

• Identify suspicious behaviour

  Rapidly spot and identify individuals or customers who behave suspiciously and keep them under close observation.

• Ensure public safety and security

  Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions, and property.

• Confront offenders

  Confront shoplifters with their acts by presenting evidence such as video recordings.

• Prevent shoplifting

  Identify shoplifters and methods by which shoplifters try to steal. Implement anti-shoplifting policies and procedures to protect against theft.

Optional knowledge and skills

Source: Sisyphus ODB