Profession operations manager

Operations managers plan, oversee and coordinate the daily operations of production of goods and provision of services. They also formulate and implement company policies and plan the use of human resources and materials.

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Personality Type

Knowledge

  • Corporate social responsibility

    The handling or managing of business processes in a responsible and ethical manner considering the economic responsibility towards shareholders as equally important as the responsibility towards environmental and social stakeholders.

Skills

  • Manage staff

    Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.

  • Follow company standards

    Lead and manage according to the organisation's code of conduct.

  • Supervise daily information operations

    Direct daily operations of different units. Coordinate program/project activities to assure the respect of costs and time.

  • Manage budgets

    Plan, monitor and report on the budget.

  • Ensure equipment availability

    Ensure that the necessary equipment is provided, ready and available for use before start of procedures.

  • Strive for company growth

    Develop strategies and plans aiming at achieving a sustained company growth, be the company self-owned or somebody else's. Strive with actions to increase revenues and positive cash flows.

  • Manage supplies

    Monitor and control the flow of supplies that includes the purchase, storage and movement of the required quality of raw materials, and also work-in-progress inventory. Manage supply chain activities and synchronise supply with demand of production and customer.

  • Ensure equipment maintenance

    Ensure that the equipment required for operations is regularly checked for faults, that routine maintenance tasks are performed, and that repairs are scheduled and performed in the case of damage or flaws.

  • Liaise with managers

    Liaise with managers of other departments ensuring effective service and communication, i.e. sales, planning, purchasing, trading, distribution and technical.

  • Plan health and safety procedures

    Set up procedures for maintaining and improving health and safety in the workplace.

  • Establish daily priorities

    Establish daily priorities for staff personnel. Effectively deal with multi-task workload.

  • Manage logistics

    Create logistic framework for transporting goods to customers and for receiving returns, execute and follow up the logistics processes and guidelines.

Optional knowledge and skills

train employees handle customer complaints support managers maintain relationship with customers apply conflict management liaise with security authorities promote sustainable management write scientific papers identify faults in utility meters perform project management estimate profitability shape organisational teams based on competencies assess financial viability manage profitability apply procurement facilities management in the organisation energy performance of buildings investigate security issues ensure inspections of facilities legal use-of-force compose energy performance contracts zero-energy building design outsourcing strategy provide cost benefit analysis reports negotiate improvement with suppliers write research proposals manage project metrics security regulations inspect government policy compliance manage outsourced security perform internal investigations plan buildings maintenance work database quality standards write security reports define security policies budget for financial needs meet deadlines check quality of products on the production line record test data make investment decisions build business relationships manage maintenance operations inspect industrial equipment plan facilities management policies develop business case create project specifications conduct energy audit maintain customer service lead inspections promote sustainable energy supply chain management advise on strengthening security cleaning industry health and safety measures read standard blueprints supervise work communicate problems to senior colleagues recruit employees security threats analyse energy consumption manage space utilisation write work-related reports carry out energy management of facilities analyse internal factors of companies gas consumption inspect contracts for related grounds maintenance work provide technical documentation industrial heating systems manage disaster recovery plans estimate duration of work set quality assurance objectives collaborate on international energy projects quality standards analyse energy market trends maintain incident reporting records renewable energy technologies perform pre-assembly quality checks quality assurance methodologies apply change management comply with food safety and hygiene maintain facility security systems analyse test data develop staff impart business plans to collaborators calculate utility payments create manufacturing guidelines analyse external factors of companies advise on efficiency improvements information confidentiality inspect building systems cyber security oversee the facilities services budget identify energy needs assess supplier risks manage several projects liaise with government officials multimodal transport logistics implement corporate governance building automation communicate test results to other departments manage project information undertake employee screening develop manufacturing policies advise on potential safety hazards concerning heating systems organisational resilience audit techniques maintain relationships with stakeholders perform risk analysis create solutions to problems internal risk management policy oversee planning of security systems control financial resources interpret financial statements manufacturing processes manage security equipment analyse financial performance of a company accounting insourcing strategy inspect quality of products advise on heating systems energy efficiency promote facilities management services fire safety regulations manage standard enterprise resource planning system perform quality audits use measurement instruments establish site security routines develop energy saving concepts maintain relationship with suppliers promote environmental awareness respond to burglar alarm systems consultation methods utilise economies of scale in projects negotiate terms with suppliers ensure compliance with noise standards protect important clients gas market control of expenses perform resource planning create a financial report identify legal requirements oversee quality control advise on utility consumption develop energy policy inspect material develop revenue generation strategies manage emergency evacuation plans define manufacturing quality criteria energy market manage facilities services project management electricity consumption contract law manage major incidents lead disaster recovery exercises align efforts towards business development energy efficiency monitor utility equipment electrical power safety regulations integrate headquarter's guidelines into local operations employment law negotiate with stakeholders make strategic business decisions promote innovative infrastructure design manage the security team evaluate project plans adhere to organisational guidelines handle surveillance equipment crowdsourcing strategy

Source: Sisyphus ODB