Profession leisure attendant

Leisure attendants promote health and fitness participation for new and existing members. They provide a clean, safe and friendly environment that promotes regular member attendance and satisfaction. They are source of information and encouragement for all members and actively assist fitness instructors and other workers wherever possible.

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Personality Type

• Social / Artistic
• Social / Realistic
• Enterprising / Conventional

Skills

• Provide fitness customer service

  Welcome clients/members, keep records and bookings of their activities, and direct them to other fitness instructors for technical assistance or to appropriate members of staff for guidance and support.

• Work in fitness teams

  Assist qualified fitness instructors and other workers in their duties.

• Promote healthy lifestyle

  Provide information to clients about the role of physical activity, modes of exercise and related services and the importance of healthy activities for daily living.

• Motivate fitness clients

  Positively interact with and motivate fitness clients to participate in regular physical activity and promote fitness exercise as a part of a healthy lifestyle.

• Promote fitness customer referral

  Invite customers to bring friends and family along and promote their fitness activities in their social environment.

• Provide fitness customer care

  Observe clients/members at all times and inform them where necessary about health and safety requirements and emergency procedures.

• Maintain the exercise environment

  Help to provide a safe, clean and friendly fitness environment.

Source: Sisyphus ODB