Profession laundromat attendant

Laundromat attendants assist the customers of self-servicing laundries with issues related to coin-machines, dryers or vending machines. They maintain the general cleanliness of the laundry.

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Personality Type

• Realistic / Conventional
• Social / Conventional
• Enterprising / Conventional
• Social / Enterprising

Knowledge

• Cleaning techniques

  Various techniques and tools used to clean different types of surfaces to achieve a certain degree of cleanliness such as sweeping, vacuuming, degreasing and wet cleaning.

Skills

• Wash the laundry

  Wash or clean clothes by hand or by use of a washing machine.

• Supervise store opening and closing procedures

  Supervise the procedures of opening and closing hours such as cleaning, stock shelfing, securing valuable items, etc.

• Oversee guest laundry service

  Ensure that guest laundry is collected, cleaned and returned to a high standard and in a timely fashion.

• Maintain a safe, hygienic and secure working environment

  Preserve health, hygiene, safety and security in the workplace in accordance with relevant regulations.

• Rinse cloth articles

  Flush out detergents, soil and odors from cloth materials and articles using a water hose.

• Control temperature

  Measure and adjust temperature of a given space or object.

• Assist customers

  Provide support and advice to customers in making purchasing decisions by finding out their needs, selecting suitable service and products for them and politely answering questions about products and services.

• Maintain inventory of cleaning supplies

  Follow the stock of cleaning materials, order new material when the stock is empty and closely follow their usage to maintain a constant supply.

• Operate floor cleaning equipment

  Set up, maintain and operate roto, extractor and walk behind scrubbers and other floor care equipment to clean carpets and scrub hard floors.

• Read care labels

  Sort clothing items according to their colour or fabric by inspecting and reading care tags or labels. They indicate agitations, how a particular fabric should best be washed, bleached, dryed, ironed and cleaned.

• Guarantee customer satisfaction

  Handle customer expectations in a professional manner, anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and loyalty.

• Greet guests

  Welcome guests in a friendly manner in a certain place.

• Maintain personal hygiene standards when cleaning

  Make sure to keep yourself clean and tidy and wear protective equipment when performing cleaning activities, as required by the health and safety procedures of the task or the organisation.

• Dispose waste

  Dispose waste in accordance with legislation, thereby respecting environmental and company responsibilities.

• Set up machine controls

  Set up or adjust machine controls to regulate conditions such as material flow, temperature, or pressure.

• Operate tumble dryer

  Operate machine to remove stains and achieve clean clothes. Measure the minimum and maximum load to insert in the machine and select the appropriate drying process for eventual moisture and leaking problems.

• Maintain customer service

  Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.

Optional knowledge and skills

Source: Sisyphus ODB