Profession insurance collector

Insurance collectors collect payment for an overdue insurance bill. They specialise in all areas of insurance such as medical, life, car, travel, etc and recurrently contact individuals to offer payment assistance or to facilitate payment plans according to individual's financial situation.

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Personality Type

• Conventional / Enterprising

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• Stock clerk, warehouse clerk
• Weighing clerk

Knowledge

• Debt collection techniques

  The techniques and principles used to collect overdue debt from customers.

• Insurance law

  The law and legislation concerning the policies of transferring risks or losses from one party, the insured, to another, the insurer, in exchange for a periodic payment. This includes the regulation of insurance claims and the business of insurance.

• Debt systems

  The processes needed to obtain goods or services before payment and when a sum of money is owed or overdue.

• Credit card payments

  The methods involving payment done through credit cards.

• Types of insurance

  The various types of risk or loss transfer policies that exist and their characteristics, such as health insurance, car insurance or life insurance.

Skills

• Analyse financial risk

  Identify and analyse risks that could impact an organisation or individual financially, such as credit and market risks, and propose solutions to cover against those risks.

• Obtain financial information

  Gather information on securities, market conditions, governmental regulations and the financial situation, goals and needs of clients or companies.

• Handle financial transactions

  Administer currencies, financial exchange activities, deposits as well as company and voucher payments. Prepare and manage guest accounts and take payments by cash, credit card and debit card.

• Maintain records of financial transactions

  Collate all the financial transactions done in the daily operations of a business and record them in their respective accounts.

• Provide support in financial calculation

  Provide colleagues, clients or other parties with financial support for complex files or calculations.

• Maintain client debt records

  Preserve a list with the debt records of clients and update it regularly

• Identify clients' needs

  Identify the areas in which the client may require aid and investigate the possibilities for meeting those needs.

• Create cooperation modalities

  Prepare, determine and agree on the conditions for cooperation contracts with a company, by comparing products, following evolutions or shifts in the market and negotiating terms and prices.

• Perform debt investigation

  Use research techniques and tracing strategies to identify overdue payment arrangements and address them

Optional knowledge and skills

Source: Sisyphus ODB