Profession ICT project manager

ICT project managers schedule, control and direct the resources, people, funding and facilities to achieve the objectives of ICT projects. They establish budgets and timelines, perform risk analysis and quality management, and complete project closure reports.

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Personality Type

• Enterprising / Conventional

Knowledge

• ICT project management methodologies

  The methodologies or models for planning, managing and overseeing of ICT resources in order to meet specific goals, such methodologies are Waterfall, Incremental, V-Model, Scrum or Agile and using project management ICT tools.

• Internal risk management policy

  The internal risk management policies that identify, assess and prioritise risks in an IT environment. The methods used to minimise, monitor and control the possibility and the impact of disastrous events that affect the reaching of business goals.

• Quality standards

  The national and international requirements, specifications and guidelines to ensure that products, services and processes are of good quality and fit for purpose.

• ICT project management

  The methodologies for the planning, implementation, review and follow-up of ICT projects, such as the development, integration, modification and sales of ICT products and services, as well as projects relating technological innovation in the field of ICT.

Skills

• Estimate duration of work

  Produce accurate calculations on time necessary to fulfil future technical tasks based on past and present information and observations or plan the estimated duration of individual tasks in a given project.

• Manage budgets

  Plan, monitor and report on the budget.

• Manage ICT project

  Plan, organize, control and document procedures and resources, such as human capital, equipment and mastery, in order to achieve specific goals and objectives related to ICT systems, services or products, within specific constraints, such as scope, time, quality and budget.

• Apply conflict management

  Take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. To be fully aware of all Social Responsibility protocols and procedures, and to be able to deal with a problem gambling situation in a professional manner with maturity and empathy.

• Build business relationships

  Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.

• Create project specifications

  Define the workplan, duration, deliverables, resources and procedures a project has to follow to achieve its goals. Describe project goals, outcomes, results and implementation scenarios.

• Provide cost benefit analysis reports

  Prepare, compile and communicate reports with broken down cost analysis on the proposal and budget plans of the company. Analyse the financial or social costs and benefits of a project or investment in advance over a given period of time.

• Coach employees

  Maintain and improve employees' performance by coaching individuals or groups how to optimise specific methods, skills or abilities, using adapted coaching styles and methods. Tutor newly recruited employees and assist them in the learning of new business systems.

• Train employees

  Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.

• Perform resource planning

  Estimate the expected input in terms of time, human and financial resources necessary to achieve the project objectives.

• Manage project information

  Provide accurate and relevant information to all the parties involved in a project on time.

• Perform risk analysis

  Identify and assess factors that may jeopardise the success of a project or threaten the organisation's functioning. Implement procedures to avoid or minimise their impact.

• Identify legal requirements

  Conduct research for applicable legal and normative procedures and standards, analyse and derive legal requirements that apply to the organisation, its policies and products.

• Perform project management

  Manage and plan various resources, such as human resources, budget, deadline, results, and quality necessary for a specific project, and monitor the project's progress in order to achieve a specific goal within a set time and budget.

• Manage staff

  Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.

• Recruit employees

  Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.

Optional knowledge and skills

Source: Sisyphus ODB