Profession ICT network administrator

ICT network administrators maintain operation of a reliable, secure, and efficient data communications network, including LAN, WAN, intranet, and internet. They perform network address assignment, management and implementation of routing protocols such as ISIS, OSPF, BGP, routing table configurations and certain implementations of authentication. They perform maintenance and administration of servers (file servers, VPN gateways, intrusion detection systems), desktop computers, printers, routers, switches, firewalls, phones, IP communications, personal digital assistants, smartphones, software deployment, security updates and patches as well as a vast array of additional technologies inclusive of both hardware and software.

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Personality Type

• Investigative / Realistic

Knowledge

• ICT network routing

  The processes and techniques for choosing the best paths within an ICT network through which a packet can travel.

• Quality assurance methodologies

  Quality assurance principles, standard requirements, and the set of processes and activities used for measuring, controlling and ensuring the quality of products and processes.

• ICT security legislation

  The set of legislative rules that safeguards information technology, ICT networks and computer systems and legal consequences which result from their misuse. Regulated measures include firewalls, intrusion detection, anti-virus software and encryption.

• Internet governance

  The principles, regulations, norms and programs that shape the evolution and use of internet, such as internet domain names management, registries and registrars, according to ICANN/IANA regulations and recommendations, IP addresses and names, name servers, DNS, TLDs and aspects of IDNs and DNSSEC.

• ICT performance analysis methods

  The methods used to analyse software, ICT system and network performance which provide guidance to root causes of issues within information systems. The methods can analyse resource bottlenecks, application times, wait latencies and benchmarking results.

• ICT system programming

  The methods and tools required to develop system software, specifications of system architectures and interfacing techniques between network and system modules and components.

• Procurement of ICT network equipment

  The products available from network equipment providers and methods for selecting and procuring the equipment.

• Cloud technologies

  The technologies which enable access to hardware, software, data and services through remote servers and software networks irrespective of their location and architecture.

• Network management system tools

  The software or hardware tools which enable monitoring, analysis and supervision of individual network components or network parts within a larger network system.

• Solution deployment

  The technologies and standards to be used during the installation, deployment and maintenance of software characteristics.

• Computer programming

  The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms (e.g. object oriented programming, functional programming) and of programming languages.

• ICT network security risks

  The security risk factors, such as hardware and software components, devices, interfaces and policies in ICT networks, risk assessment techniques that can be applied to assess the severity and the consequences of security threats and contingency plans for each security risk factor.

Skills

• Define firewall rules

  Specify rules to govern a set of components aiming to limit access between groups of networks or a particular network and the internet.

• Maintain internet protocol configuration

  Apply Internet Protocol Configuration (ipconfig) to gather data on Transmission Control Protocol/Internet Protocol (TCP/IP) configuration values in order to identify devices and their IP addresses.

• Interpret technical texts

  Read and understand technical texts that provide information on how to perform a task, usually explained in steps.

• Design computer network

  Develop and plan ICT networks, such as wide area network and local area network, that connect computers using cable or wireless connections and allow them to exchange data and assess their capacity requirements.

• Perform backups

  Implement backup procedures to backup data and systems to ensure permanent and reliable system operation. Execute data backups in order to secure information by copying and archiving to ensure integrity during system integration and after data loss occurrence.

• Manage email hosting service

  Oversee the day-to-day running of a private email platform by maintaining and refining provided services, such as spam and virus protection, blocking advertisement, website redesigns and search engine optimisation.

• Provide technical documentation

  Prepare documentation for existing and upcoming products or services, describing their functionality and composition in such a way that it is understandable for a wide audience without technical background and compliant with defined requirements and standards. Keep documentation up to date.

• Adjust ICT system capacity

  Change the scope of an ICT system by adding or reallocating additional ICT system components, such as network components, servers or storage to meet capacity or volume demands.

• Analyse network bandwidth requirements

  Study the requirements on the transmission capacity of an ICT network or other telecommunication system.

• Apply ICT system usage policies

  Follow written and ethical laws and policies regarding proper ICT system usage and administration.

• Forecast future ICT network needs

  Identify current data traffic and estimate how growth will affect the ICT network.

• Install electronic communication equipment

  Set up and deploy digital and analogue electronic communications. Understand electronic diagrams and equipment specifications.

• Implement ICT network diagnostic tools

  Use software tools or components that monitor ICT network parameters, such as performance and throughput, provide data and statistics, diagnose errors, failures or bottlenecks and support decision making.

• Manage ICT virtualisation machines

  Oversee tools, such as VMware, kvm and Xen, used to enable a virtual machine environment which runs on top of other software environments.

• Integrate system components

  Select and use integration techniques and tools to plan and implement integration of hardware and software modules and components in a system. Apply specific testing techniques to ensure integrity during system integration.

Optional knowledge and skills

Source: Sisyphus ODB