Profession human resources assistant

Personnel clerks perform administrative tasks related with human resources in employment processes.

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Personality Type

• Conventional / Social

Tasks human resources assistant

• Process, verify and maintain documentation relating to personnel matters and procedures, such as recruitment procedures, training programs, performance evaluation procedures, etc.
• Record individual employee data, including such information as addresses, weekly earnings, absences, supervisory reports on performance, etc.
• Process and review employment applications, e.g. to evaluate qualifications or eligibility of applicants
• Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.
• Make recommendations on staff appointments.
• Answer questions and explain HR policies and procedures to employees or job applicants.
• Provide information on personnel matters (e.g., new appointments) to authorized persons and organizations.
• Prepare management reports on HR issues.
• Perform a variety of clerical duties, e.g. answering telephone calls, sending out announcements of job openings etc.

Related professions clerk

• Administrative services department manager
• Bills clerk
• Bookkeeping clerk
• Brokerage clerk
• Clerk, all other
• Coding clerk
• Credit clerk
• Filing clerk
• First line supervisor of office clerks
• Form filling assistance clerk
• Freight clerk
• Insurance clerk
• Invoice clerk
• Marketing clerk
• Materials scheduling clerk
• Mortgage clerk
• New accounts clerk
• Office clerk
• Order clerk
• Order scheduling clerk
• Payroll clerk
• Procurement clerk
• Production planning clerk
• Sales support clerk
• Secretary clerk
• Statistical clerk
• Stock clerk, warehouse clerk
• Weighing clerk

Knowledge

• Job market offers

  Job opportunities available on the labour market, depending on the economic field concerned.

Skills

• Communicate by telephone

  Liaise via telephone by making and answering calls in a timely, professional and polite manner.

• Administer appointments

  Accept, schedule and cancel appointments.

• Document interviews

  Record, write, and capture answers and information collected during interviews for processing and analysis using shorthand or technical equipment.

• Fix meetings

  Fix and schedule professional appointments or meetings for clients or superiors.

• Identify with the company's goals

  Act for the benefit of the company and for the achievement of its targets.

• Support managers

  Provide support and solutions to managers and directors in regards with their business needs and requests for the running of a business or the daily operations of a business unit.

• Listen actively

  Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.

• Assess character

  Assess how a certain person will react, verbally or physically, in a specific situation or to a specific happening.

• Use communication techniques

  Apply techniques of communication which allow interlocutors to better understand each other and communicate accurately in the transmission of messages.

• Profile people

  Create a profile of someone, by outlining this person's characteristics, personality, skills and motives, often by the use of information obtained from an interview or questionnaire.

• Manage payroll reports

  Maintain personnel records as well as payroll reports. Record evaluations, promotions or disciplinary actions.

• Observe confidentiality

  Observe the set of rules establishing the nondisclosure of information except to another authorised person.

• Write work-related reports

  Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so they are comprehensible to a non-expert audience.

• Apply company policies

  Apply the principles and rules that govern the activities and processes of an organisation.

• Maintain professional administration

  File and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.

Optional knowledge and skills

Source: Sisyphus ODB