Profession drapery and carpet cleaner

Drapery and carpet cleaners clean draperies and carpets for their clients by removing stains, dust or odors. They do this by applying chemical and repellent solutions and with the use of brushes or mechanical equipment.

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Personality Type

• Realistic / Conventional

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• Cleaning worker, all other
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• Window cleaner

Knowledge

• Cleaning techniques

  Various techniques and tools used to clean different types of surfaces to achieve a certain degree of cleanliness such as sweeping, vacuuming, degreasing and wet cleaning.

• Types of staining

  Check the fabric for different kinds of stains such as invisible, perspirative, and oxidation stains. Understand the right way to deal with the defects by testing the nature of the stain, the type of fabric (absorbed, built up and compound staining) and the colour fastness of the dye.

• Types of brushes

  Tools with bristles used for a wide variety of purposes such as cleaning, painting, putting on make up and grooming hair. Materials used for bristles include animal hair, synthetic fibers and plastic. Various shapes exist such as cylindrical brushes and twisted-in wire brushes for cleaning brushes, and flat, round or mop for painting brushes.

• Types of carpet

  Different types of carpet based on materials, production method, backing, fitting techniques, cost, durability, aesthetics and other criteria.

Skills

• Maintain customer service

  Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.

• Maintain cleaning equipment

  Clean and preserve the equipment and material used for cleaning purposes in a proper state.

• Operate floor cleaning equipment

  Set up, maintain and operate roto, extractor and walk behind scrubbers and other floor care equipment to clean carpets and scrub hard floors.

• Groom carpets

  Inspect the rug and use a groom to set the nap in the direction in which the knots are tied. Use detergents and non-chlorine bleaches to regroom, clean and brighten the fringes of the carpet, treating spots and odors.

• Handle chemical cleaning agents

  Ensure proper handling, storage and disposal of cleaning chemicals in accordance with regulations.

• Vacuum surfaces

  Use a vacuum cleaner to remove dust and small particles from floors, drapes, carpets or furniture.

• Guarantee customer satisfaction

  Handle customer expectations in a professional manner, anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and loyalty.

• Eliminate stains

  Use stain removal equipment to remove stains without damaging the fabric. Carry out garment and stain detection to identify the specific staining type such as wet or dry side staining in a safe and appropriate manner.

• Rinse cloth articles

  Flush out detergents, soil and odors from cloth materials and articles using a water hose.

• Perform dusting activities

  Remove dust from furniture, blinds and windowsills using specialised dust cloths or hand-cleaning items.

• Maintain personal hygiene standards when cleaning

  Make sure to keep yourself clean and tidy and wear protective equipment when performing cleaning activities, as required by the health and safety procedures of the task or the organisation.

• Maintain a safe, hygienic and secure working environment

  Preserve health, hygiene, safety and security in the workplace in accordance with relevant regulations.

• Operate carpet centrifugal machine

  Set up and operate a machine which unwinds, spins and dries the rug, extracting the majority of the water out of it. Hang it up to dry afterwards.

• Use solvents

  Clean products or surfaces by using solvents to dissolve or extract other unnecessary substances.

Optional knowledge and skills

Source: Sisyphus ODB