Profession door to door seller
Door to door salespersons sell goods and services and solicit business for an establishment, by approaching or visiting potential customers, usually residents in private homes, by going from door to door.
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Personality Type
Related professions street vendor
- Lottery seller
- Market vendor
- Newspapers vendor
- Shoe cleaner
- Stall, kiosk sales person
- Street vendor (food products)
- Street vendor (non-food products)
Knowledge
- Sales argumentation
Techniques and sales methods used in order to present a product or service to customers in a persuasive manner and to meet their expectations and needs.
- Product comprehension
The offered products, their functionalities, properties and legal and regulatory requirements.
- Sales strategies
The principles concerning customer behaviour and target markets with the aim of promotion and sales of a product or a service.
Skills
- Prospect new customers
Initiate activities in order to attract new and interesting customers. Ask for recommendations and references, find places where potential customers can be located.
- Demonstrate products' features
Demonstrate how to use a product in a correct and safe manner, provide customers with information on the product's main features and benefits, explain operation, correct use and maintenance. Persuade potential customers to purchase items.
- Prepare presentation material
Prepare the documents, slide shows, posters and any other media needed for specific audiences.
- Ensure customer focus
Attitude that puts customers at the centre of the business in all cases.
- Guarantee customer satisfaction
Handle customer expectations in a professional manner, anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and loyalty.
- Carry out active selling
Deliver thoughts and ideas in impactful and influencing manner to persuade customers to become interested in new products and promotions. Persuade clients that a product or service will satisfy their needs.
- Plan customers' sales visits
Plan day-to-day sales routes and customer visits in order to introduce or sell new services or products.
- Work independently in sales
Develop one's own methods of operating with little to no supervision. Sell products, communicate with clients, and coordinate sales while working independently of others. Depend on one's self to perform day-to-day tasks.
- Adapt to different weather conditions
Cope with regular exposure to extreme weather conditions and hazardous environments.
- Use different communication channels
Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.
- Implement customer follow-up
Implement strategies that ensures post-sale follow up of customer satisfaction or loyalty regarding one's product or service.
- Identify customer's needs
Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
- Take care of personal appearance
Project the correct professional image by ensuring personal appearance is always of the highest standard. Select proper outfit and overall image and outlook; make daily efforts to build a good impression.
- Apply health and safety standards
Adhere to standards of hygiene and safety established by respective authorities.
- Achieve sales targets
Reach set sales goals, measured in revenue or sold units. Reach the target within a specific timeframe, prioritise sold products and services accordingly and plan in advance.
- Negotiate price
Arrange an agreement on price of products or services provided or offered.
- Assist customers
Provide support and advice to customers in making purchasing decisions by finding out their needs, selecting suitable service and products for them and politely answering questions about products and services.
Optional knowledge and skills
prevent theft maintain relationship with customers establish customer rapport speak dialect utilise cross-selling credit card payments keep records on sales consumer protection process payments carry out products preparationSource: Sisyphus ODB