Profession bus driver

Bus drivers in public transport drive and tend buses to transport passengers.

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Personality Type

• Realistic / Social

Related professions driver

• Bus driver schoolchildren, elderly or handicapped persons
• Bus driver touring car
• Car driver
• Car driver, executive chauffeur
• Cash and valuables transporter, ATM driver
• Cycle courier
• Driver of animal-drawn vehicles or machinery
• Locomotive-engine driver
• Motorcycle driver
• Rickshaw driver
• Taxi driver
• Train driver
• Tram or metro driver
• Truck driver
• Truck driver long distances
• Van driver

Knowledge

• Health and safety measures in transportation

  The body of rules, procedures and regulations related to health and safety measures intended to prevent accidents or incidents in transportation.

• Effective perception of transport environment

  Know the local transport topography, including roads, traffic hotspots, and alternative routes to reach a destination. Use knowledge to transport the vehicle to its destination in the most time and fuel efficient manner, and minimising safety risks.

• Mechanical components of vehicles

  Know the mechanical components used in vehicles and identify and resolve potential malfunctions.

• Passenger transport regulations

  Have knowledge of passenger transport conventions and regulations.

• Road traffic laws

  Understand road traffic laws and the rules of the road.

Skills

• Provide information to passengers

  Provide passengers with correct information in a polite and efficient manner; use proper etiquette to assist physically challenged travellers.

• Provide first aid

  Administer cardiopulmonary resuscitation or first aid in order to provide help to a sick or injured person until they receive more complete medical treatment.

• Control the performance of the vehicle

  Understand and anticipate the performance and behaviour of a vehicle. Comprehend concepts such as lateral stability, acceleration, and braking distance.

• Perform services in a flexible manner

  Adapt service approach when circumstances change.

• Maintain concentration for long periods

  Stay concentrated over a long period of time in order to make correct judgements and appropriate decisions.

• Assist disabled passengers

  Use appropriate safety procedures to operate lifts and secure wheelchairs and other assistive devices while assisting physically disabled travellers.

• Operate GPS systems

  Use GPS Systems.

• Tolerate sitting for long periods

  Have the patience to remain seated for long periods of time; maintain an appropriate and ergonomic posture while sitting.

• Perform defensive driving

  Drive defensively to maximise road safety and save time, money, and lives; anticipate the actions of other road users.

• Tend to passenger belongings

  Handle passenger belongings; assist elderly or physically challenged travellers by carrying their luggage.

• Lift heavy weights

  Lift heavy weights and apply ergonomic lifting techniques to avoid damaging the body.

• Focus on passengers

  Transport passengers to their destination in a safe and timely fashion. Provide appropriate customer service; inform passengers in the event of unexpected situations or other incidents.

• Stay alert

  Stay focused and alert at all times; react quickly in the case of unexpected events. Concentrate and do not get distracted performing a task over a long period of time.

• Adhere to transportation work schedule

  Adhere to assigned work schedule as prepared by the transportation company.

• Manoeuvre bus

  Drive a bus in reverse and make turns.

• Interpret traffic signals

  Observe lights on the road, road conditions, nearby traffic, and prescribed speed limits to ensure safety. Interpret traffic signals and act accordingly.

• Use communication devices

  Operate communication devices in order to interact with customers, colleagues, and others.

• Drive in urban areas

  Drive vehicles in urban areas. Interpret and understand transit signs in a city, the regulation of traffic, and the related common automobility agreements in an urban area.

• Read maps

  Read maps effectively.

• Ensure vehicle operability

  Keep the vehicle clean and in roadworthy condition. Ensure regular maintenance of the vehicle and provide valid official documents such as licenses and permits where appropriate.

• Apply conflict management

  Take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. To be fully aware of all Social Responsibility protocols and procedures, and to be able to deal with a problem gambling situation in a professional manner with maturity and empathy.

• Communicate with customers

  Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.

• Communicate clearly with passengers

  Speak clearly in addressing travellers; communicate information related to their itinerary. Make announcements to passengers upon approaching the prescribed destination.

• Keep time accurately

  Measure the passage of time, often with the assistance of a clock or stopwatch.

• Use different communication channels

  Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.

• Ensure vehicles are equipped with accessibility equipment

  Ensure that the vehicle is equipped with accessibility equipment such as passenger lift, seat belts, restraining harnesses, and wheelchair clamps or webbing straps.

• Help to control passenger behaviour during emergency situations

  Know how to use life-saving equipment in emergency situations. Provide assistance if leakages, collisions or fires should occur, and support the evacuation of passengers. Know crisis and crowd management, and administer first aid on board.

• Clean road vehicles

  Clean and maintain vans, buses and any other road vehicles to ensure safe operating conditions.

Optional knowledge and skills

Source: Sisyphus ODB