Profession bank account manager

Bank account managers advise prospective clients on the type of banking accounts suitable for their needs. They work with clients to set up the bank account and remain their primary point of contact in the bank, assisting with all necessary documentation. Bank account managers may recommend their clients to contact other departments in the bank for other specific needs.

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Personality Type

• Enterprising / Social
• Conventional / Enterprising

Knowledge

• Financial analysis

  The process of assessing the financial possibilities, means, and status of an organisation or individual by analysing financial statements and reports in order to make well informed business or financial decisions.

• Ethics

  The philosophical study that deals with solving questions of human morality; it defines and systemises concepts such as right, wrong, and crime.

• Electronic communication

  Data communication performed through digital means such as computers, telephone or e-mail.

• Corporate social responsibility

  The handling or managing of business processes in a responsible and ethical manner considering the economic responsibility towards shareholders as equally important as the responsibility towards environmental and social stakeholders.

• Financial management

  The field of finance that concerns the practical process analysis and tools for designating financial resources. It encompasses the structure of businesses, the investment sources, and the value increase of corporations due to managerial decision-making.

• Financial statements

  The set of financial records disclosing the financial position of a company at the end of a set period or of the accounting year. The financial statements consisting of five parts which are the statement of financial position, the statement of comprehensive income, the statement of changes in equity (SOCE), the statement of cash flows and notes.

• Banking activities

  The broad and continuously growing banking activities and financial products managed by banks ranging from personal banking, corporate banking, investment banking, private banking, up to insurance, foreign exchange trading, commodity trading, trading in equities, futures and options trading.

Skills

• Protect client interests

  Protect the interests and needs of a client by taking necessary actions, and researching all possibilities, to ensure that the client obtains their favoured outcome.

• Provide support in financial calculation

  Provide colleagues, clients or other parties with financial support for complex files or calculations.

• Provide financial product information

  Give the customer or client information about financial products, the financial market, insurances, loans or other types of financial data.

• Follow company standards

  Lead and manage according to the organisation's code of conduct.

• Advise on financial matters

  Consult, advise, and propose solutions with regards to financial management such as acquiring new assets, incurring in investments, and tax efficiency methods.

• Analyse financial performance of a company

  Based on accounts, records, financial statements and external information of the market, analyse the performance of the company in financial matters in order to identify improvement actions that could increase profit.

• Liaise with managers

  Liaise with managers of other departments ensuring effective service and communication, i.e. sales, planning, purchasing, trading, distribution and technical.

• Create banking accounts

  Open new banking accounts such as a deposit account, a credit card account or a different type of account offered by a financial institution.

• Enforce financial policies

  Read, understand, and enforce the abidance of the financial policies of the company in regards with all the fiscal and accounting proceedings of the organisation.

• Offer financial services

  Provide a broad range of financial services to clients such as assistance with financial products, financial planning, insurances, money and investment management.

• Apply technical communication skills

  Explain technical details to non-technical customers, stakeholders, or any other interested parties in a clear and concise manner.

• Advise on bank account

  Inform clients on the different types of bank accounts offered by the financial institution or commercial bank. Recommend or provide advice on the type of bank account that would be the most beneficial for the client.

• Solve bank account problems

  Solve bank account problems and issues of customers in the banking sector such as deblocking a bank card.

• Create a financial plan

  Develop a financial plan according to financial and client regulations, including an investor profile, financial advice, and negotiation and transaction plans.

Optional knowledge and skills

Source: Sisyphus ODB